Privacy Policy

This Privacy Policy describes how Cultura Gallica ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website and utilize our services, including Online French Language Courses, Traditional French Cooking Guides, Bespoke French Travel Planning, French Fashion and Lifestyle Consultations, Productivity Workshops with a French Perspective, and Digital Content Publishing on French Culture.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for different purposes to provide and improve our services to you.

a. Personal Data

While using our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:

• Name and contact details (e.g., postal address)
• Email address and phone number, if you provide them for direct communication.
• Demographic information (e.g., age, gender, language preference, country of residence).
• Payment information (e.g., credit card details, billing address) when you purchase our courses, guides, or consultations.
• Information related to your interests in French culture, travel preferences, and learning objectives, specifically for bespoke travel planning, fashion consultations, and language courses.
• Information you provide when participating in surveys, promotions, or contacting customer support.

b. Usage Data

We may also collect information that your browser sends whenever you visit our website or access our services ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

c. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our services.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.
• Advertising Cookies: Used to serve you with advertisements that may be relevant to you and your interests.

2. How We Use Your Information

Cultura Gallica uses the collected data for various purposes:

• To provide and maintain our services, including delivering online French language courses and cooking guides.
• To process transactions for our bespoke travel planning and fashion consultations.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our services when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our services and digital content publishing.
• To monitor the usage of our services.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information. This includes updates on productivity workshops with a French perspective.

3. How We Share Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with third-party service providers to monitor and analyze the use of our services, process payments, or to contact you. These parties are obligated to maintain the confidentiality of your information and are prohibited from using your personal information for any purpose other than those for which they were engaged.
• For Business Transfers: If Cultura Gallica is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• For Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Cultura Gallica
  • Prevent or investigate possible wrongdoing in connection with the services
  • Protect the personal safety of users of the services or the public
  • Protect against legal liability
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Data Retention

Cultura Gallica will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Cultura Gallica will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer periods.

6. Your Data Protection Rights

In certain circumstances, you have the following data protection rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object: You have the right to object to our processing of your Personal Data.
• The right of restriction: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Cultura Gallica relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

7. Children's Privacy

Our services are not intended for anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Links to Other Websites

Our services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us by postal mail:

Cultura Gallica
34 Rue du Président Edouard Herriot,
3ème Étage,
69002 Lyon, Auvergne-Rhône-Alpes,
France